The Starbucks app outage has triggered dissatisfaction among its users. The reason is obvious. Starbucks runs on Amazon Web Services Virginia-based servers. It is the same server that faced a bug and caused the AWS outage.
The AWS outage not only affected the services of Starbucks but also 2000+ other platforms. Starbucks, Reddit, Xbox, and Minecraft faced outages.
On October 20, 2025, AWS reported that it had solved the bug and fixed the outage.
But on October 29, 2025, multiple users reported the Starbucks service outage. The Starbucks outage caused login and order issues.
Here is what you must know about the Starbucks app outage, affected services, and impact on user experience.
Starbucks App Outage:
On October 29, 2025, 2200+ users reported problems accessing Starbucks features.
Some users even reported that they are unable to access photos and videos. The upload function works slowly.
The most common issues during the Starbucks app outage:
- Failed login.
- Failure of order and pay services.
- Unable to find a Starbucks near me.
The Starbucks outage is not the only issue, but Starbucks workers in Kentucky also went on strike for better pay.
The Starbucks outage happened as the company updated its menu for the last quarter of 2025.
New Items in Starbucks Menu before Outage:
Starbucks introduced new items in its fall menu.
Yet, customers complained that they were unable to order Pecan Crunch Oatmilk Latte, Iced Pumpkin Cream Chai, Pumpkin Spice Latte, and Pumpkin Cream Cold Brew.
Even after trying multiple times, the app was not responding.
The pay and order feature on items like the Raccoon Cake Pop, the Pumpkin Cream Cheese Muffin, the Pecan Oatmilk Cortado, and the Italian Sausage Egg Bite failed.
Starbucks Outage and Workers on Strike:
The Starbucks app outage is already making it difficult for customers to order online. Now the only option is to visit Starbucks stores and order from there.
But, on November 2, 2025, Starbucks employees in Kentucky are going on strike for a pay raise.
Starbucks administrators are already negotiating with the employee union to prevent the strike.
Customer Reaction to Starbucks App Outage:
The Starbucks app services outage made customers unhappy. Customers are sharing their reactions online on Facebook, Instagram, YouTube, Reddit, and X (formerly Twitter).
Kenna Grace and Brianna Jane complained that they were unable to order free drinks on her birthday.
Many other users complained that Starbucks is down even when their money is in the app.
What Should Starbucks Customers Do During an Outage?
Starbucks customers can visit the nearest Starbucks outlets to order their free birthday drinks or special menu items.
- It is easy to find “Starbucks Near Me.”
- If a Starbucks store is closed, then visit Starbucks alternatives like McDonald’s, Wendy’s, Dunkin’, Peet’s Coffee, Tim Hortons, Costa Coffee, and McCafé.
You should also check the nearest local restaurants for hot coffee or special menu items.
When will the Starbucks app outage be fixed?
Starbucks is working on fixing the issue. The Starbucks outage is triggered by an AWS cloud-computing failure.
The Starbucks developers are also looking for internal issues within the app to fix the outage.
Conclusion:
The Starbucks app outage is the result of technological failure. I have seen multiple outages in different online businesses. Recent outage issues are related to AWS cloud-computing servers.
As a user, one thing you should know is that outages can happen anytime. It is best to be ready for such a situation and shop offline.
FAQs:
What is the Starbucks App Outage?
The Starbucks app outage is the failure of pay and order services.
What are Starbucks alternatives?
McDonald’s, McCafé, Dunkin, Costa Coffee, Tim Hortons, Peet’s Coffee, and Wendy’s are the popular alternatives to Starbucks during outages.
Is Starbucks Open During Christmas and New Year?
Yes. Starbucks stores stay open during Christmas and New Year.
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