|Five Important Business Processes to Streamline: eAskme.com|
In order to truly maximize business efficiency, individual processes must be improved, overhauled or even replaced. Depending on the type of business and what resources it relies on, comprehensive streamlining can generate big results.
Knowing where to begin, however, can be a challenge. Most businesses – while understanding they can always improve – are not inherently aware of every small inefficiency causing their operations to underperform. Today, let's examine five important business processes most brands rely on that can be streamlined for better overall performance.
Internal SoftwareWorkflow is usually the starting point for any business seeking to make improvements in efficiency. Unfortunately, most businesses - not cash-rich enough to afford custom options from the get-go – make do with a variety of patchwork software solutions that are tied together in a less than inefficient process.
Kanban in Software DevelopmentFortunately, well-established businesses do not have to suffer this fate. Everything from email to helpdesk support can be fully integrated and streamlined with custom software solutions these days. Increasingly, the Kanban software development process is being used to tie all company functions together under one seamless software roof. Businesses that utilize the Kanban board for software development guidelines inevitably produce streamlined workflow functions that minimize the need for manual information transfers and bottlenecks.
Customer & Client ServiceMost employees at any particular company desire to have as little interaction outside the office as possible. While many departments may operate on an internal basis only, most brands and businesses have interaction with customers and clients directly.
Increasingly, one of the biggest inefficiencies for businesses is the way in which customer service is handled. Whether it requires a dedicated workforce for phone support or each department to handle its own customer service queries, this process can be ripe for inefficiency and failure.
Thankfully, a plethora of customer service and help desk software solutions exist that can dramatically improve the customer service experience for all. Not only will customers and clients be more content with improved outcomes, but employee morale can be increased through this streamlining as well.
ProcurementParticularly crucial for businesses that resell or manufacture products, procurement is the lifeblood of any business. The need to ensure that all components and products make it from point A to point B to point C is paramount: without an efficient procurement process, customers and suppliers alike become irate.
Most procurement staffers are responsible for ensuring products arrive from suppliers to the company, and that the output of those items arrives at the customer's doorstep. All too often, however, the first stage of this work-flow is ripe with inefficiency and waste.
Procurement must be evaluated carefully, with particular focus placed on contracts and pricing. All too often, suppliers effectively overcharge businesses due to the lack of attention and concern on behalf of procurement specialists. Any business seeking to improve profitability must carefully review procurement procedures and develop a streamlined system for pricing to maximize results.
AutomationAny business – particularly those operating with a substantial internet/online presence – understands that automation can be one of the most effective forms of delivering efficiency. With new technologies, apps,and processes being developed every year, the need to constantly evaluate work-flow for new automation opportunities is immense.
While many employees may fear the presence of automation as it relates to job security, key automation processes can enhance employees' tasks without replacing them. From order confirmations to fulfillment, businesses that embrace automation as a part of streamlining operations can produce more profitable ventures that more effectively satisfy employees and clients alike.
Data and AnalysisArguably, to be as effective as possible at assessing opportunities for improvement within a business, a rigorous amount of data is needed. Businesses that carefully collect and organize analytics regarding every transaction, department, and process can quickly react to changing conditions and implement new, more effective strategies.
Business analytics is a rapidly-growing industry, due to the efficiency it provides for companies seeking to streamline their services. With a comprehensive data plan in place, department heads can easily determine where they are performing well and where improvements can be made, and entire companies can quickly determine the best course of action for future campaigns.
This is a far superior method than searching through documents, sales reports, and other pieces of information in the search for efficiency.
Ultimately, every business has room to improve. With a variety of workflow processes under one roof, no business can claim maximum efficiency without a deliberate assessment of all processes that produce these outcomes. These five business processes are arguably the most important areas at which to look – and yield the greatest results when streamlined.