July 23, 2020

Creating a Successful Remote Workforce

By Sona Mathews
For many businesses, 2021 has brought some unprecedented challenges. With more employees working from home than ever before, trying to maintain employee engagement, provide a consistent message across the board, and maintain productivity is harder than ever.

At the same time, there are distinct advantages to a remote workforce.

Creating a Successful Remote Workforce: eAskme
Creating a Successful Remote Workforce: eAskme
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With proper planning, the appropriate tools, and an engaged team, companies that provide flexible work schedules and work at home opportunities report higher levels of job satisfaction from their employees, higher productivity, lower turnover, and less absenteeism.

So, if your organization has decided to maintain a remote workforce, there are things you can do to increase your chances of long term success.

If done correctly, a remote workforce can decrease overall company spending significantly, yet still increase productivity; A win-win situation all-around.

Keys to a successful remote workforce

There are definitely things you can do as an employer, to set your remote workforce up for long term success.

In talking to companies who have successfully used remote staff for over 5 years, these are the keys to their success.

1) Communicate regularly.

Just because your team isn’t in the office, doesn’t mean that daily interaction isn’t important.

Successful work at home teams unanimously agrees that regular meetings just to touch base, go over workflow, and calibrate expectations for the day and week ahead are critical.

Whether it is a 5-minute informal conference call each morning or a full staff meeting once a week, with supplemental communications daily, make sure you are always communicating with your remote staff.

2) Keep staff engaged in the business.

Out of sight, out of mind can be an easy trap to fall into when you have a work-at-home workforce.

It is important that you keep your staff invested in the business by updating them regularly on personal and company performance, changes within your industry, and both short and long term company goals.

3) Be transparent about availability - both yours and theirs.

It is important for your employees to know that there are resources available if they are stuck, need help and support, or just need a sounding board.

Let your staff know when and how they can contact you.

In addition, make your expectations about their availability very clear. Just because they may be working in their PJs, doesn’t mean they aren’t still a professional.

If their position requires specific hours of availability, make sure they understand the importance of meeting those requirements.

4) Use the technology available to you.

Remote work teams have more technological advancements than ever before.

Remote VPNs, smartphones, mobile employee communication app functionality, Zoom or Skype, the technology list goes on and on.

Use the available resources wisely to keep your staff updated, engaged, and in regular communications with the company.

5) Select the right employees.

Let’s face it, working remotely simply doesn’t work for everyone.

Ensure your team members are able to work without constant supervision, are self-starters, personality motivated, and clearly invested in theirs, and the company;s success.

Final Words:

By creating an action plan, using the right tools, and communicating effectively with your remote team members, your company can foster positive working relationships, ensure satisfied employees, and meet and exceed your corporate goals, all while using a remote workforce.

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